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           US Postal rate change for Canada & all International customers (First Class International Mail)


Effective January 17, 2016 we must increase freight (shipping/handling) charges to our Canadian and other International customers.

Please understand, we don't like this any more than you do, but our Postal Service  has decided to, once again, raise the postal rates for all First Class International Mail.

What is shipping and "handling"?

For our customers, shipping is what the Postal Service charges us for postage to ship your order.

The "handling" part is what it costs us for the shipping box, label, printing, packing and taping to make the parcel ready for shipment and getting it to the Post Office. Our cost for boxes (which we buy in large quantity) typically runs ~$0.40-$0.80 each. Most of the rest of the costs we absorb as part of doing business with you.

So... the table below shows the US Postal rate by weight. We stopped at 2-pounds because 98% of our shipments are under 1 pound and the vast majority are 8-ounces or less, with more than half at 2-4 ounces. We added another column to include the cost of "handling". That shows our total charge, by weight, for us to ship your order to you.

Even though these new costs are really not terribly expensive (compared to UPS or FedEx) they are still a substantial increase from the previous rates.

WE WILL COVER THE COST OF SHIPPING (up to 32 ounces) FOR ORDERS TO CANADA OF $125.00 OR MORE.

Parcel Weight Canada Mexico other International
Postal Rate Shipping Total Postal Rate Shipping Total Postal Rate Shipping Total
1 to 8 ounces $9.50 $10.00 $11.75 $12.25 $13.25 $13.75
9 to 32 ounces $15.50 $16.00 $20.75 $21.50 $22.25 $23.25
33 to 48 ounces $24.50 $25.50 $31.75 $33.00 $33.25 $35.00

Here's how we will make this change as painless as possible:

By default, when you place an order online, the minimum freight charge of $10.00 will be added to your order. Based on the actual packaged weight of your order, we will:

  1. Notify you (either by email or telephone) of any additional difference and if you have paid by credit card, ask you to confirm that it is OK to charge your card for that amount. Once approved, we will process your card and ship your order. You can of course, tell us in advance that extra freight charges can be made with your approval by noting this in the "Special Instructions" at the bottom of your order. The option is yours.

  2. For PayPal customers, we will do the same as above and will provide you with our PayPal account so you can sent the difference to us. Once it is received, we will ship your order.

  3. For customers that wish to order by mail and use a check or money order, we can save some time if you either call us or send us a list of the items you need and a telephone number where you can be reached. We will call you and advise the total amount of your order including freight. As soon as we receive your payment, we will ship.

Since more than 95% of all orders placed ship within 48 hours, most customers will not see any appreciable delay.

And, don't forget...

WE WILL COVER THE COST OF SHIPPING (up to 2 lbs.) FOR ORDERS TO CANADA OF $125.00 OR MORE.

Thank you for your patience and understanding.

 


2016 Ngineering